Customer Services Representative

This course trains students in the essential skills required for a successful career as a Customer Services Representative. It emphasizes communication, problem-solving, and professional etiquette to handle customer inquiries, resolve complaints, and provide high-quality service across various industries. Students will also learn how to use office tools and systems that support customer service operations. Through practical exercises and real-world scenarios, students will strengthen their ability to respond effectively in different service environments. Graduates will be prepared to enter the workforce with confidence and professionalism.

What you will learn in this course:

Admission Requirements:
1. Be at least eighteen (18) years of age.
2. Present a valid government-issued photo identification.
3. Submit a High School Diploma, High School Equivalency (GED). Applicants who do not possess a High School Diploma or GED must successfully pass the school’s Entrance Examination.