International Development Institute is committed to maintaining a fair and supportive learning environment. Students are encouraged to resolve concerns promptly through established procedures.
Internal Complaint Procedure
Students who have a concern or complaint should first attempt to resolve the matter informally by discussing the issue with the appropriate instructor, staff member, or school representative. If the matter is not resolved, the student should submit a formal complaint in writing to the school administration. The written complaint should clearly describe the issue, include relevant dates, and provide any supporting documentation. The school will review the complaint and respond within a reasonable period of time.
Escalation of Complaints
If a student is unable to resolve a complaint through the school’s internal process, the student may file a complaint with the New York State Education Department, Bureau of Proprietary School Supervision,
116 West 32nd Street, 5th Floor, New York, NY 10001, Phone: (212) 643-4760. Students are advised to include all relevant documentation, including enrollment agreements, financial records, transcripts, and correspondence related to the complaint.
General Information
Complaints should be submitted in a timely manner and must relate to matters within the school’s control. The school will cooperate fully with any review conducted by the New York State Education Department.
Non-Retaliation
International Development Institute prohibits retaliation against any student who submits a complaint in good faith.
Rev. 04/01/2026
