Office Assistant

Frequently Asked Questions

What is the Office Assistant program?

It is foundational office training in procedures, communication, schedules, filing, records, Microsoft Office, reception, correspondence, reports, forms, time management, customer service, teamwork, and professionalism.

What is the course code?

The course code shown on the page is OA.

What office skills are taught?

Topics include office operations, scheduling, filing, records, telephone techniques, reception, correspondence, reports, forms, multitasking, customer service, supervisor support, and office teamwork.

Does the program include Microsoft Office?

Yes. Microsoft Office applications are listed. Confirm the applications, versions, account access, computer requirements, and depth of instruction in the current curriculum with IDI.

Will I learn reception and telephone skills?

Yes. The listed curriculum includes telephone and reception techniques, professional communication, customer service, and interpersonal relations.

What is the difference between an office assistant and administrative assistant program?

Office assistant training often emphasizes foundational daily office support, while administrative assistant training may cover broader coordination or executive support. Review both IDI curricula to compare actual scope.

What are the admission requirements?

The page states that applicants must be at least 18, present valid government-issued photo identification, and provide a high school diploma or equivalency credential, or pass the school entrance examination.

How long does the program take?

The schedule table and payment accordion display different duration figures for several sections. Confirm the exact calendar, total instructional time, and selected section in writing with IDI before enrolling.

How much does the program cost?

The payment accordion currently displays a total cost of $15,000. Confirm tuition, included software or materials, additional fees, payment dates, financial options, and refund terms directly with IDI.

What technology will I need?

Confirm whether IDI supplies computers or software and ask about device, operating system, internet, Microsoft account, applications, storage, typing, and login requirements.

What jobs may use office-assistant skills?

These skills may be relevant to office assistant, receptionist, front-desk, records clerk, clerical support, customer-service, or administrative-support roles, depending on employer requirements.

Does program completion guarantee employment?

No. Completion does not guarantee employment, salary, promotion, internship, job placement, or employer acceptance. Outcomes depend on qualifications, experience, location, and hiring conditions.

Does the program award Microsoft certification or a professional license?

The page does not establish that the program awards Microsoft certification or a government license. Ask IDI what school credential is issued and whether any separate certification exam is included.

How should I confirm the current schedule?

Contact IDI to verify start dates, delivery format, seat availability, section duration, session times, holidays, attendance rules, make-up policies, tuition, and included resources.