
Course Code: CTAIB
The Learn ChatGPT & AI Tools for Business course is designed for individuals, entrepreneurs, office professionals, and business owners who want to learn how to use artificial intelligence tools to improve productivity, communication, marketing, research, customer service, and daily business operations. This course introduces practical ways to use ChatGPT and other AI tools to complete tasks faster, organize ideas, and support professional business activities.
Students will learn how to create prompts, draft business documents, generate marketing content, organize workflows, analyze information, and use AI responsibly in a business environment. The course focuses on real-world applications that can help students save time, improve efficiency, and develop useful digital skills for today’s workplace.
What you will learn in this course:
• Introduction to ChatGPT and AI business tools
• Writing effective prompts for better results
• Creating professional emails and business documents
• Using AI for research, planning, and organization
• AI-assisted marketing and social media content
• Improving productivity with AI tools
• Creating customer service responses and scripts
• Using AI for business ideas and workflow support
• Responsible and ethical use of AI in business
• Developing a personal AI productivity action plan
Note: Pending NYS Education Department Approval.